May 24, 2018 5:51 pm Carlsbad Man Gets Fuzzy Reception from Google After Trading In Phone Carlsbad man traded in his Google phone for a new one but when Google wouldn’t honor the trade, he contacted NBC 7’s Consumer Bob. US & World Videos 2:05 Police find, return dozens of abandoned Amazon packages 0:28 A Vermont state trooper plunges into icy pond to rescue 8-year-old girl 2:59 Keep these travel etiquette tips in mind this holiday season