August 17, 2018 5:15 pm Fire Takes Down Phone Servicce A Fallbrook woman’s landline was disconnected after a wildfire and she couldn’t get the phone company to fix it until she called NBC 7’s Consumer Bob. US & World Videos 0:28 A Vermont state trooper plunges into icy pond to rescue 8-year-old girl 2:59 Keep these travel etiquette tips in mind this holiday season