March 12, 2015 5:10 pm Counselors on Hand to Answer Credit, Debt Questions Credit counselors were on hand to answer credit and debt questions by phone from viewers. NBC 7’s Consumer Bob shares more about the helpful tool. US & World Videos 0:28 A Vermont state trooper plunges into icy pond to rescue 8-year-old girl 2:59 Keep these travel etiquette tips in mind this holiday season