The Latest
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NBC 7 Responds recovers $$ for San Diego mason who lost thousands to check fraud
The man who helped build Petco Park said he reported what happened to his bank but months went by without a resolution. NBC 7 Responds stepped in to help.
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Are Companies Changing the Ingredients in Your Favorite Products for Cheaper Ones?
With rising food prices, a trip to the grocery store is an expensive endeavor. Everyone is looking for ways to save, even companies. It’s spurring a new trend, different from shrinkflation, where you get less but pay the same price.
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Sick of Those Political Campaign Calls and Texts? Here Are 5 Steps to Try to Stop Them
Election season means everyone wants to win over your vote. Your voicemail or inbox is probably full of messages for different campaigns and candidates, but how can you stop receiving them?
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Millions of Dollars in Mortgage Relief Available for Homeowners
Homeowners struggling to pay their mortgage during the pandemic can get some help from the state with the California Mortgage Relief Program.
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Here's What You Should Know About the FTC's ‘Funeral Rule'
When you lose a loved one, planning what comes next can be incredibly hard. When arranging funeral services, companies have to follow what’s known as the “funeral rule,” but consumers should also know their rights.
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Using Grocery Delivery Apps? Be Cautious
With the business of the holidays, having your groceries delivered can be a big time saver. It’s also safer, as many people started using grocery delivery services such as Instacart or Amazon Fresh during the pandemic.
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What You Should Include When Filing a Consumer Complaint
If you feel you’ve been wronged by a company or business it might feel like you have no where to turn. Here’s a few steps you can take to try and resolve your issue.
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How to Recognize Price Gouging
Whenever disaster strikes there are rumors and warnings of price gouging. What is it? Basically, if you see prices spike during an emergency, it may be price gouging. Few people know how to spot it when they see it, so here’s some things to look for.
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If You Use Mental Health Apps Keep Your Privacy in Mind
Consumer Reports found many people are downloading mental health apps to help deal with the stress of the pandemic. However, you should try to find out what they do with the information you share.
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How Customer Service Has Changed During the Pandemic
Forced to confront long hold times, uninformed employees, and unresolved disputes, consumers around the country are sharing frustration with the state of customer service in 2020.
