The Latest
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Are there new measures in place to protect Ticketmaster tickets?
Frustrated fans continue to report that their Ticketmaster tickets are being transferred from their accounts without authorization. Now however, it appears new changes may be in place to stop the stealing.
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Man rejects $150K ‘fraud' payment, but his insurance companies paid it anyway
Add Bobby von Merta to the long list of Bay Area viewers who are complaining to the NBC Bay Area Responds team about losing their property insurance coverage.
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Fridge failures: LG says angry owners can't sue, company points to cardboard box
NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems. Consumer Investigator Chris Chmura has been watching a huge, coast-to-coast response and has an unusual quest to find refrigerator boxes to answer a legal question.
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How an innovator wants to stop shoplifting by giving shoppers power to open padlocked shelves
New technology coming to stores could stop theft and ease customer access.
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90,000+ reasons to eye your bag 100% at the airport
TSA security checkpoints are a bit of a black hole.
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90,000+ reasons to eye your bag 100% at the airport
NBC Bay Area Responds to a South Bay family’s TSA dispute and their experience might change the way you go through airport security.
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LIGHTS OUT, SAN DIEGO: SDG&E and the Natural-Gas Squeeze
Hundreds, sometimes thousands of dollars later, San Diego Gas & Electric customers are still reeling from sky-high bills.
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Why Were California's Natural Gas Prices Almost 6 Times Other Parts of US?
Many Bay Area residents may have noticed their natural gas prices soared without warning.
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Volunteers Ask Hawaii Air Travelers: Will You Ship A Shelter Dog For Us?
Pineapples, ukuleles, and sunburns. Those are common souvenirs people bring back from Hawaii. But some passengers have special cargo on the way home: shelter dogs.
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‘Secret' Fund Has Millions of Dollars for Frustrated Travelers
If you’ve been fighting with an unresponsive travel agent over money, a little-known California fund has millions of dollars that could be paid to you.