Pharmacist's Intuition Saves Customer's Life

The supermarket pharmacist grew concerned when a customer hadn't picked up his prescription

A Ramona senior citizen who spent up to two days on his bathroom floor is alive thanks to one astute pharmacist.

Just two days after meeting a new customer at the Ramona Albertsons, pharmacist John Robertson became worried when the man never picked up his prescription.

So Robertson decided to go the manโ€™s house and check on him.

โ€œHe didn't come to the door, so I got really nervous for him thinking something may have happened,โ€ Robertson said.

With the help of San Diego County sheriff's deputies, Robertson found the man lying on his bathroom floor, where he had been for up to two days.

โ€œIt worked out, I guess a bit of intuition and a bit of worrying about my friend,โ€ Robertson said.

โ€œI was glad that we were able to help him out.โ€

On Thursday, Robertson was honored with the โ€œReal Hometown Heroโ€ award.

โ€œI think it's unnecessary, and I'm pretty embarrassed about it,โ€ Robertson said.

But the director of the Ramona Senior Center disagrees.

โ€œTo have someone else backing us up checking on our seniors, it's a great thing,โ€ Ray Cordona said.

Robertson admits itโ€™s not in his job description to make house calls.

โ€œThat's not standard protocol, I know. But sometimes, you just have a deep-seeded feeling inside of you that something's not right,โ€ he said.

โ€œI guess you can call it intuition or God was telling me, โ€˜you need to check on this guy.โ€™ Everything's o.k.โ€

The senior citizen remains in the hospital. There is no word yet when he will be released.

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